FAQ about our products
This is where you will find answers to the most frequently asked questions about our workwear and our services. If you have a question of your own, please contact us.
What does lifetime warranty on the stitches mean?
If the seams on the garment split, we will repair or replace it. The warranty is not valid if the seam has split due to mechanical damage, such as tears or cuts due to sharp edges or tools. Nor is the warranty valid if the fabric of the garment is otherwise worn out. Please contact the shop where you bought the garment to make your complaint. All garments must be returned to the seller at the expense of the buyer before the garment can be repaired or replaced.
Where can I download low-resolution images of Blåkläder's products?
Go to the product catalogue and search for the product you would like. Click on Download JPEG and you will see an enlarged picture of the product. If you use Windows, right click in the middle of the picture and choose "Save target as".
Where can I download high-resolution images of Blåkläder's products?
To download high resolution product images, go to a product page and click on the tab "High resolution images".
What is EPS format?
EPS is an image format that is used for offset printing and which supports vectorised graphics. Our EPS images are high-resolution, 300dpi RGB. The images have cutting lines.
What is JPEG image format?
JPEG is an image format that is used on the Internet and is suitable for working with in Microsoft Office, for example. The images are low-resolution in order to take up as little space as possible and are not suitable for offset printing.
How do I go about obtaining sponsorship from Blåkläder?
Each year, Blåkläder sponsors a handful of sporting and cultural events. Send an e‑mail to firstname.lastname@example.org and introduce yourself or your team, as well as sending a sponsorship proposal.
Can I get hold of Blåkläder's old advertising films?
We only publish current advertising campaigns on our website, but send an e-mail to email@example.com and we will e-mail you older marketing material when we can.
Where can I buy Blåkläder?
Blåkläder products are sold via retailers. For larger volumes please contact one of our regional salespeople. You can find telephone numbers and e-mail addresses below "Contact".
How can I become one of Blåkläder's retailers?
Contact any of our regional salespeople for more information about our distribution. You can find telephone numbers and e-mail addresses below "Contact".
What are your delivery times?
If your store places an order at our warehouse before 9.30 a.m., the goods are sent the same day. Delivery time varies to which country the delivery is planned. If the garment is to be branded or embroidered it may take longer than this.
In which countries can i find Blåkläder workwear?
Blåkläder has subsidiares and agents in the following countries: Sweden, Norway, Finland, Denmark, Ireland, United Kingdom, Germany, Estonia, Holland, Belgium, Switzerland, Austria, Italy, France, Spain, Hungary, Romania, Iceland, USA, Canada.
Where can I find my nearest retailer?
To find your nearest retailer, please contact our customer service in your country. If we are currently not present in your country, please contact the Swedish headquarter by email firstname.lastname@example.org.
I want to complain about a product, what should I do?
Talk to the retailer you bought the product from. The retailer returns it to Blåkläder, which makes an assessment and replaces it if there is a manufacturing fault. It is important that faulty clothes are returned to Blåkläder so that we can inspect them and correct the fault in the future.
For more questions, please contact email@example.com